The Pension Advisory Service chief executive Marta Phillips has warned that awareness and understanding of auto-enrolment remains low.
Speaking to the Westminster Employment Forum, Phillips said only a fraction of calls to TPAS in the year to date concerned auto-enrolment, with just over 1,300 enquiries out of total of more than 50,000...
Record lows in gilt yields have pushed up the liabilities of UK defined benefit (DB) pension schemes to an all-time high of £2.3trn following Britain's decision to leave the EU.
Schemes can do more to speed up the resolution of complaints by implementing one-step internal dispute resolution procedures according to the Pensions Ombudsman.
The Pension Protection Fund (PPF) is considering tweaking its practices and procedures for levies, including improving its Experian model.
The Pensions Ombudsman Anthony Arter has confirmed he will defend against appeals if he believes it is in the public interest.