Pensions Ombudsman unveils transparency measures

Kristian Brunt-Seymour
clock • 1 min read

The Pensions Ombudsman Service has started publishing adjudicators' opinions and formal Ombudsman determinations in a bid to be more open, transparent and accountable to the public.

The ombudsman has also introduced anonymisation for all new published decisions. This approach means all decisions will generally have the name of the person making the complaint as well as any oth...

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