UK - Finance union Amicus is confident of brokering an improved bonus scheme for back-office and call centre staff at insurance giant Norwich Union.
The union says it has been locked in talks with the insurer – the UK trading arm of Aviva – “for some time” but was hopeful of reaching a fair compromise for the 12,000 workforce.
Unions and workers attacked Aviva for failing to reward fair staff bonuses after posting operating profits of £1.9bn – £200m higher than forecast.Amicus, though, is confident of striking a deal with the general insurance giant.
Regional officer Mark Robinson said: “We are currently renegotiating a new bonus scheme for staff – in particular for back-office staff and call centre workers on the retail side – and to be fair to Aviva, it does look like we will get something.”
He added: “It is important staff are fairly rewarded because Aviva’s profits have been achieved by utilising its primary assets – its staff.”
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