US - The number of US companies using communication vehicles to encourage employees to take advantage of benefits programs has more than doubled since 2003.
Kathryn Yates, global director of communication consulting for Watson Wyatt, said: "As more companies take steps to rein in health care costs and update their benefit offerings, the need for better communication is becoming clear.
"Companies expect employees to assume more responsibility for their financial and personal health, so it's important to provide them with the resources to make informed decisions."
Yates added that in looking back at the communication trends since its initial study in 2003, Watson Wyatt found that employers were increasing their communication efforts in some areas, but lessening their focus in others.
She explained: "For example, the number of employers offering personalised total reward statements has increased by 13 percentage points, but the share of companies offering educational material to ease the financial transition of workers nearing retirement has decreased by 11 percentage points."
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