UK - Text messaging and online flexible benefit programmes are key to the future of defined contribution scheme administration.
Hewitt Bacon & Woodrow associate Chris Tye outlined the qualities sought by clients in outsourced administration and claimed technology was key.
Newsletters and financial advice should all be communicated online, he said.
PwC, KPMG, EY and Deloitte must break up their consultancy and audit businesses into distinct firms to provide greater focus on the "most challenging and objective audits", the competition watchdog has said.
The Department for Work and Pensions (DWP) has released its first batch of guidance setting out how the guaranteed minimum pension (GMP) conversion legislation may be used to resolve unequal payments.
This week's top stories include the government spending £800,000 on a Gogglebox advert and MPs writing to The Pensions Regulator about its engagement with the Railways Pension Scheme.