UK - Workplace problems are the main reason people use employee assistance programmes, a survey by PPC Worldwide shows.
The EAP provider says 34% of staff phone its helplines with workplace/employment problems, 13.5% have psychological issues, a further 13.5% have relationship issues while 6.9% have family issues.
P% Worldwide says there is a clear link between distress levels among staff and their performance at work. Before counselling, staff rated their stress levels at eight out of 10, but afterwards this fell to 3.5.
In all 86% of the employees surveyed said counselling had made them better equipped to deal with their problems and 95% said they would use the service again.
Employers that use P%’s services include BT, Accenture HR Services, the London Eye, the National Gallery, Pearson and the NSPCC.
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