US - Mercer Human Resource Consulting has recruited E. Michael Caulfield to the newly created position of chief operating officer.
Caulfield will be responsible for coordinating and globalising core operating processes. He will assume responsibility for compliance, finance, human resources, information technology, and legal functions.
Caulfield has more than 30 years experience in financial services, including having served as CEO of Prudential Investments and most recently having as a member of the board of directors of Unumprovident Corporation.
Jeffrey M. Miller, who has more than 20 years experience with Putnam Investments management team, also joins in a newly-created role as president of Mercer HR Services in the fast-growing outsourcing industry.
In addition, Patricia A. Milligan will join the firm as global market development leader focusing on the core distribution disciplines of marketing, sales, and client services.
Since 2002, Milligan has been managing director of the human resources and investor solutions sector of Mellon Financial Corporation.
Previously, she was managing director for strategic planning, sales and marketing, and product development at Towers Perrin and a consultant at Hewitt Associates.
Brian Storms, the firm’s CEO and president, said: “Each has an impressive record of relevant global experience, decisive leadership, client focus, and personal initiative.
“The appointments also signal our determination to take MHRC to a new level of growth and competitiveness, delivering industry-leading advisory content in tandem with innovative, effective bundled products and solutions.”
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