UK - Mercer Human Resource Consulting is developing packaged services that it claims will help companies manage their next generation money purchase and "legacy" final salary plans.
Mercer is developing a network of key regional centres outside London and the South East, which will be based in Glasgow, Manchester, Leeds and Birmingham.
The centres will act as the main consulting “hubs” for each region, providing technical and consulting support, training and professional development to satellite offices, which will focus on local clients. Mercer claims the move will boost efficiency and meet changing client demands.
Its Glasgow, Manchester, Leeds and Birmingham offices will - alongside London - form a network of key offices. Its bases in Bristol, Liverpool, Belfast and Edinburgh have been reclassified as satellite offices.
Mercer retirement practice leader Alastair Hunter said: “The new infrastructure allows us to resource our services more effectively. It also supports our investment in building stronger client relationship teams to deliver a more tailored and co-ordinated service.
“We can pass on great benefits to our clients by streamlining our processes and concentrating particular aspects of our service in just a few specialist centres across the UK.”
Mercer is also developing regional “centres of excellence” to handle wind-ups and the processing element of actuarial valuations. Valuation processing centres are being set up in Belfast and Glasgow, while the wind-up centres are already operational in Belfast, Leeds and Manchester.
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