JLT Benefit Solutions has been ordered to pay compensation after it delayed a scheme transfer and the member concerned died in the interim.
The case Ms J Jones v JLT Benefit Solutions was ruled on by the Deputy Pensions Ombudsman after the consultant delayed completing a scheme transfer request from Ms Jones’s partner, Mr Ingram, who died...
This week's top stories included Legal & General acquiring MyFutureNow to provide a dashboard service to customers, while also agreeing a hybrid buy-in with a Hitachi scheme.
NEST has signed up to the government-backed Star Initiative, taking all of its 8 million members' pension pots with it.
It is perhaps inherently difficult to find an agreed definition of value for money, but some methodologies could act as a stopgap, argues Jonathan Stapleton.