Time-focused service level agreements struck between trustees and third party administrators are too narrow and lead to the wrong focus for members, experts warn.
SLAs are used by trustees to monitor the performance of administrators; however, they are often purely focused on turnaround times. Pension fund data provider CEM Benchmarking director John Simmonds...
The Financial Conduct Authority's (FCA) final report on its asset management study has been dubbed a turning point for cost transparency, but some have warned its actions are lacking.
The Financial Conduct Authority (FCA) has published the proposed reforms put forward by the big three investment consultants as it seeks industry views on whether to reject them.
The Financial Conduct Authority's (FCA's) provisional decision to refer the investment consulting market to the Competition and Markets Authority (CMA) has largely been welcomed by the industry.
The industry should look to encourage diversity and appointment of young trustees through recruitment at the grassroots according to a panel of trustees at Pensions and Benefits UK.