First UK Bus has discontinued its use of an outsourced call centre for its employees being auto-enrolled after it received a low volume of calls.
The bus division of the First Group set up an outsourced helpline for its 9,500 employees undergoing auto-enrolment (AE) to help employees who had queries. However, the call centre only received around...
Defined benefit (DB) schemes could have an aggregate surplus by 2021 under Pension Protection Fund (PPF) projections, its strategic plan for 2018 to 2021 reveals.
Investment consultants are failing to recommend products that outperform net of fees, the Competition and Markets Authority (CMA) has said as its investigation into the market continues.
This week's top stories included coverage of the much-anticipated defined benefit (DB) white paper and the sector's reaction.
A buyout tool which provides schemes with up-to-date pricing and comparisons between insurers has been launched by JLT Employee Benefits.