Annuity providers need to make significant improvements to the quality of their written and telephone communications if customer outcomes are to be improved according to the FCA's Thematic Review.
According to the review published this morning one in five of those who purchase an annuity with their existing pension provider are unaware that they have the option to switch provider. Others are...
The Brunel Pension Partnership has become the fourth local authority pool to receive the green light from the regulator.
Defined benefit (DB) schemes are to be offered a new consolidator as the former chief of the Pension Protection Fund (PPF) launches 'The Pension SuperFund'.
Martin Freeman has been hired as head of technology product and development at Smart Pension, to support the 'growing' technology product side of the business.
Tim Sharp says the government has missed some big opportunities to help workers in the DB white paper.