The Pensions Ombudsman (PO) is scrutinising a complaint related to a pension transfer that the member believed should have been blocked.
It warned schemes that similar grievances were likely in future, but has asked people to delay making complaints until it has ruled on this case. This comes after the Ombudsman made its first rulings...
This week's top stories included Cardano announcing plans to acquire Now Pensions from a Dutch pension fund later this year.
Royal Bank of Scotland (RBS) faces a £102m impact on liabilities as a result of equalising guaranteed minimum pensions (GMPs), according to its annual results.
Malcolm Mclean says getting the channels of communication right and engaging more openly is a good starting point