The Pensions Ombudsman has ordered Abbey Life to pay almost £10,000 to a member for failing to inform her that she had a guaranteed annuity rate (GAR).
The claimant, Mrs Godfrey, joined the scheme – run by Paine Webber International (UK) in 1978 and contributed to it for two years. On retiring in 2004, Godfrey says she was not issued with a retirement...
This week's top stories included Cardano announcing plans to acquire Now Pensions from a Dutch pension fund later this year.
Royal Bank of Scotland (RBS) faces a £102m impact on liabilities as a result of equalising guaranteed minimum pensions (GMPs), according to its annual results.
Malcolm Mclean says getting the channels of communication right and engaging more openly is a good starting point