The pensions industry must move away from a product mind set to deliver better outcomes for members according to Jonathan Watts-Lay.
Speaking at a Barnett Waddingham seminar on retirement innovation, the director of Wealth at Work argued the sector has to evolve with the times by adopting a service model. The old model where customers...
This week's top stories included Cardano announcing plans to acquire Now Pensions from a Dutch pension fund later this year.
Royal Bank of Scotland (RBS) faces a £102m impact on liabilities as a result of equalising guaranteed minimum pensions (GMPs), according to its annual results.
Malcolm Mclean says getting the channels of communication right and engaging more openly is a good starting point