Freedom and choice has helped fuel an 18% increase in complaints to the Pensions Ombudsman (PO) over the last year, according to its annual report and accounts.
The 2015/2016 report, published yesterday, states the service handled around 5,000 complaints, with 1,363 being taken on for investigation - a 6% increase on last year. Most new investigations related...
This week's edition of Professional Pensions is out now.
Ben Gunnee reflects on 2018 and talks about the Fiduciary Management trends to keep an eye on in 2019
Lloyds Banking Group secured 630,000 new pension customers last year, according to its 2018 annual results.
Guy Opperman has rejected calls to speed up changes to auto-enrolment (AE) despite increasing pressure to boost contribution rates and overall savings pots.