Liberation now most common complaint investigated by ombudsman
Freedom and choice has helped fuel an 18% increase in complaints to the Pensions Ombudsman (PO) over the last year, according to its annual report and accounts.
The 2015/2016 report, published yesterday, states the service handled around 5,000 complaints, with 1,363 being taken on for investigation - a 6% increase on last year. Most new investigations related...
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Latest issue - 21 February 2019
This week's edition of Professional Pensions is out now.
Fiduciary Management Trends in 2019 - Q&A with Ben Gunnee
Ben Gunnee reflects on 2018 and talks about the Fiduciary Management trends to keep an eye on in 2019
Lloyds secures 630,000 pension customers with 'strong progress' towards one million by 2020
Lloyds Banking Group secured 630,000 new pension customers last year, according to its 2018 annual results.
Government will not 'force pace of change' in AE
Guy Opperman has rejected calls to speed up changes to auto-enrolment (AE) despite increasing pressure to boost contribution rates and overall savings pots.