The Pensions Ombudsman (TPO) has stood behind the Standard Life staff pension scheme's decision to not issue a new transfer value, despite a member agreeing to pay for it.
The Pension Ombudsman (PO) has cleared Standard Life of misleading a customer about the value of his retirement pot, after he accidentally exceeded his lifetime allowance.
The Pensions Ombudsman (PO) has ordered two wealth managers to make up the investment losses incurred by a pensioner on the late transfer of his drawdown fund.
The deputy pensions ombudsman (DPO) has thrown out a complaint against Thames Water alleging it unfairly reduced an ex-employee's pension.
Employers can take comfort
A trustee has been fined £250 for failing to respond to requests for a pension transfer submitted by a fellow trustee of a plumber's benefit plan known as the TPR Executive Pension Scheme.
Two trustees have been ordered to pay £193,000 into the Pilkington Tiles Pension Scheme after they moved surplus funds from the trustee bank account to the sponsoring employer.
The Pensions Ombudsman (PO) has ordered a deferred member of the Royal Mail Statutory Pension Scheme to return an overpayment of £2,152 resulting from an administrative error.
The Pensions Ombudsman (PO) has ordered Fidelity Investments and Towers Watson to compensate a scheme member who lost out due to a "needless delay" of his transfer request.
Karen Johnston is stepping up to replace Jane Irvine as Deputy Pensions Ombudsman.