The Pensions Advisory Service (TPAS) received around 4,500 complaints between April 2012 and March 2013, over half of which were not investigated.
As many as 1,966 complaints were taken on as casework, with head of dispute resolution Tony Attubato explaining why so many complaints were not taken any further. "Often the solution proposed is...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
In just a few clicks you can start your free Professional Pensions Lite membership for 12 months, providing you access to:
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders
