TPO complaints set to increase, Sackers says

Webinar encourages trustees to pay attention to transfers and death benefits

Jasmine Urquhart
clock • 1 min read
Sackers senior counsel Arshad Khan: Trustees should pay attention to their transfers, misquotes and death benefits processes to avoid TPO complaints
Image:

Sackers senior counsel Arshad Khan: Trustees should pay attention to their transfers, misquotes and death benefits processes to avoid TPO complaints

Complaints to The Pensions Ombudsman (TPO) are set to rise, according to a webinar held by Sackers earlier this week.

The webinar, chaired by Sackers senior counsel Arshad Khan, encouraged trustees to "pay close attention" to potentially thorny areas such as transfers, misquotes and death benefits, which can be pa...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Join now

 

Already a Professional Pensions
member?

Login

More on Law and Regulation

SPP: Refinement needed on FCA plans for targeted support

SPP: Refinement needed on FCA plans for targeted support

Amanda Cooke says greater clarity is needed on how trustees can help members

Dr Amanda Cooke
clock 15 April 2025 • 3 min read
Access and Brunel pooling plans rejected by government

Access and Brunel pooling plans rejected by government

Local government funds told to explore options to merge with other pools

Jonathan Stapleton
clock 14 April 2025 • 3 min read
TPR formally extends its oversight to professional trustee firms

TPR formally extends its oversight to professional trustee firms

Watchdog says move will help identify and mitigate any risks to pension savers

Martin Richmond
clock 02 April 2025 • 2 min read
Trustpilot