Admin / Technology

Maps says it has done ‘specific’ testing with vulnerable customers to ensure ease of access

Providers urged to focus on operational readiness ahead of dashboard deadline

PCS union calls on the government to take action against Capita

Focuses on compliance monitoring across matching, information provision and connection performance

What schemes and employers can do to support members in an evolving digital reality

SPP survey finds nearly half say greatest opportunity would be improving efficiency and cost

LawDeb says 38% of schemes are planning admin review or replacement while others ‘remain stagnant’

Chris Williams asks why firms are rethinking owning their pensions infrastructure

Trafalgar House index shows one quarter of savers valued accurate information as integral trust factor

PwC paper says administration has shifted to a ‘strategic asset’ of increased importance