Admin / technology

Buzz: 'Social media - whatever next?'

Professional Pensions | 17 May 2013 | 12:58

Contributors were sceptical as to whether social media could provide information to improve scheme governance. Although more than three out of ten thought it unwise to ignore this data, almost half of contributors thought trustees should do just that.

Facebook 6.0 for iOS with Chat heads
A call centre worker

Member call volumes up by a quarter last year

The number of scheme members contacting call centres for information about their pensions has grown significantly over the last year, says Equiniti Paymaster.

Professional Pensions | 16 May 2013 | 12:21

files

PPF moves towards in-house services with Civica software contract

The Pension Protection Fund (PPF) has taking a significant step to bringing member services in-house, awarding a ten-year contract to administration software provider Civica.

Professional Pensions | 13 May 2013 | 12:42

Admin / Technology Articles

Large gold pound sign

Buzz: GMP costs out of all proportion

More than two thirds of respondents believe the cost of equalising guaranteed minimum pensions (GMPs) will exceed the monetary risks posed.

Professional Pensions | 10 May 2013 | 13:15

shrug

Buzz: TPA exit charges no big deal

Most Buzz respondents were fairly relaxed over the exit fees charged by some third party administrators (TPAs). Although 28% of contributors said these were impeding trustees who wanted to switch providers, 34% said this was not the case.

Professional Pensions | 10 May 2013 | 13:12

jane-beverley

Tax relief and scheme survival

The government has made several changes to the pensions tax relief regime, most recently bringing the annual allowance (AA) from £50,000 to £40,000 and the lifetime allowance (LTA) from £1.5m to £1.25m.

Professional Pensions | 07 May 2013 | 12:00 | To read this article you must be a subsriber

abacus

We need accounting standards for scheme comparison

The latest batch of company results has shown some of the firms reverting to the new IAS19 accounting standard for employee benefits, with some significant impacts.

Professional Pensions | 07 May 2013 | 11:42 | To read this article you must be a subsriber

Exclusive: Warning industry has spent millions on ‘wrong tech solutions’

The industry has spent “millions” on inadequate technology and must take it “more seriously” in order to improve member experience, says an IT specialist.

Professional Pensions | 02 May 2013 | 07:00

snowdon

Exclusive: PASA code likely to ban ‘intellectual property’ claims

The impending Pensions Administration Standard Association (PASA) code of conduct on transfers is likely to ban administrators from withholding manual calculation sheets when schemes change providers, PP understands.

Professional Pensions | 02 May 2013 | 07:00

Pension transfers up 40% on last year

Pension transfers have seen a 42% rise year on year, according to Origo.

Professional Pensions | 01 May 2013 | 16:38

worried2

Buzz: Concern over narrow SLA focus

More than half of Buzz respondents were concerned that service level agreements used to monitor the performance of third-party administrators focused too heavily on response times. But a quarter of contributors were happy with how SLAs were used.

Professional Pensions | 26 Apr 2013 | 11:26

curtain

DWP's disclosure proposals: Baring it all

The Department for Work and Pensions (DWP) recently announced its intention to amend the disclosure of information regulations attached with occupational and personal pension schemes.

Professional Pensions | 23 Apr 2013 | 12:07 | To read this article you must be a subsriber

Paper office

The AE crunch point

Providers, consultants and actuaries have regularly asserted that an auto-enrolment ‘crunch point’ looms somewhere between this spring and autumn.

Professional Pensions | 23 Apr 2013 | 11:54 | To read this article you must be a subsriber

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Pensions library

pensin

Good Practice Principles in Modelling Defined Contribution Pension Plans

The Pensions Institute provides 15 good practice principles in modelling defined contribution pension plans. These principles cover the issues such as: model specification and calibration, modelling quantifiable uncertainty, modelling member choices and modelling longevity risk.

 

barclayscover

Don’t let it get out of hand: Keeping control of auto enrolment

After what has felt for many like an eternity, auto enrolment has finally arrived. As the UK's largest employers complete the process, now is an ideal time to consider some of the lessons learned so that employers with auto enrolment on the agenda for 2013, can avoid some of the pain and pitfalls that may occur along the way.

This whitepaper provides a checklist to ensure you are compliant with the new legislation.

 

 

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Events

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WSB Healthcare Select 2013

23 May 2013

London, UK

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The Pensions and Benefits Show 2013

12 Jun 2013

London, UK