Ombudsman: Standard Life did not mislead customer over pot value

James Phillips
clock • 1 min read

The Pension Ombudsman (PO) has cleared Standard Life of misleading a customer about the value of his retirement pot, after he accidentally exceeded his lifetime allowance.

The complainant, known only as Mr E, had a number of pension pots, including a defined contribution (DC) plan with the insurance provider, as well as two separate self-invested personal pensions (S...

To continue reading this article...

Join Professional Pensions

  • Unlimited access to real-time news, analysis and opinion from the industry
  • Receive our in-depth monthly magazine in either print or digital format
  • Access our Sustainable Investment Hub covering news and opinion from thought leaders in the ESG space
  • Receive important and breaking news stories selected by the Editors in our daily newsletter
  • Hear from industry experts and other forward-thinking leaders
  • Receive a monthly members-only newsletter with exclusive opinion pieces from leading industry experts and a feature from the magazine in advance of its release date

Join now

 

Already a Professional Pensions
member?

Login

James Phillips
Author spotlight

James Phillips

Professional Pensions journalist from 2016-2022

More on Law and Regulation

Former company director pleads not guilty to pension fraud charges

Former company director pleads not guilty to pension fraud charges

Defendant charged with two counts of defrauding his workers’ pensions

Martin Richmond
clock 09 May 2024 • 1 min read
Robin Ellison: Regulators and revolution

Robin Ellison: Regulators and revolution

PP’s regular columnist looks at a series of pushbacks against excessive regulation

Robin Ellison
clock 07 May 2024 • 12 min read
Legal Review: The benefits and tax implications of scheme surplus rules

Legal Review: The benefits and tax implications of scheme surplus rules

Jonathan Hazlett looks at how trustees and employers can approach surpluses

Jonathan Hazlett
clock 30 April 2024 • 4 min read
Trustpilot