Insights from a research report by Civica showcase the risks of inadequate monitoring and infrequent retendering in admin software relationships
Research shows that many pension schemes don’t change providers due to a lack of resource to run tenders.
This year's survey reveals how schemes assess the efficiency of TPAs and ranks the key providers. Holly Roach reports
Pension scheme administrators are being urged to prepare for big changes in how they submit information to HM Revenue and Customs (HMRC) under a new platform.