Schemes could be paying hundreds of thousands of pounds more in annual administration fees than their peers, research from Kim Gubler Consulting reveals.
Providers must ensure their websites are designed to get the maximum return, delegates heard.
Transport for London has re-appointed Punter-Southall as its corporate actuarial adviser following a competitive selection exercise.
Many employers and employees are yet to grasp their obligations under the 2012 pensions reforms, delegates heard.
The Pensions Advisory Service is receiving an increasing number of calls from small and medium-sized employers about auto-enrolment, the organisation has revealed.
Industry experts have challenged the view that personalised communication is unsuitable for smaller schemes.
Social media is a fantastic way to get people online and interested in their pensions, Standard Life says.
Jack Jones assesses the industry response to the regulator's admin education drive
PensionsFirst has expanded its actuarial team after a period of rapid growth with the appointment of three assistant vice-presidents.
MPs have accused pensions minister Steve Webb of backtracking on the coalition agreement's terms on increasing the women's state pension age.