Admin / Technology

PSA Peugeot Citroen has introduced an online pensioner payslip service to reduce the costs and environmental impact of its scheme communications.

Network Rail has appointed RPMI to handle communications with the 33,000 members of its final salary, career average and defined contribution schemes.

Almost 40% of employees will opt out of auto-enrolment arrangements and 68% have little or no knowledge of the changes looming, Aviva claims.

The Pension Protection Fund is set to bring its compensation administration in-house and run its own customer service operation.

The Pensions Regulator and Department for Work and Pensions are launching a website to guide employers' communication to staff throughout the auto-enrolment process.

Helen Morrissey looks at why there is such a discrepancy in fees between administration services, and asks how trustees can get better value for money.

West Midlands Pension Fund is piloting an online data portal to help firms cut paperwork and allow members access benefit statements online.

Hewlett Packard loses £400m MoD scheme admin contract; Scots councils spend £127m on golden goodbyes; IDS declares war on overseas state pension fraud.

Pension transfer providers believe The Pensions Regulator should issue guidance to trustees to simplify and speed up the process, according to a government report.

Her Majesty's Revenue and Customs' Real Time Information project is an "enormous challenge" to be completed by a "politically mandated" date, an expert warns.