Admin / Technology

The Pensions Regulator will maintain its focus on administration to ensure providers do not ‘dip their headlights', the watchdog says.

Poor data quality is viewed as the top administration risk faced by trustees, with preparation for auto-enrolment also high on the list, according to a poll of delegates.

The National Insurance Scheme for the Pensions Industry needs greater resources to deal with its workload, Barnett Waddingham associate Robert Wakefield says.

NEST may have wider implications for the pensions landscape than intended, leading to the development of common standards and changing pricing structures, delegates heard.

Service levels of administration providers must be measured to ensure schemes are delivering for their members, says MNPA managing director Sue Applegarth.

HS Admin has retained 30 out of 31 clients since it was bought from Aegon by Goddard Perry in October last year.

Regulation amendments that require scheme administrators to provide individuals' National Insurance numbers to HM Revenue & Customs could go "horribly wrong", a lawyer warns.

The Pensions Management Institute has overhauled its Pensions Administration Qualifications to make them more flexible and up-to-date.

Many employers are not prepared for auto-enrolment and remain dependant on paper-based processes to sign up new members, research shows.

Trustees and providers need to do more to educate members to shop around for an annuity, experts say.