Admin / Technology

As the time to implement Budget flexibilities draws near Helen Ball highlights the administrative implications that trustees need to consider.

The revelation that MyCSP has thousands of members which have experienced delayed or missed payments; is a stark tale about the difficulties of data transfer.

MyCSP has blamed a backlog of 47,000 member enquiries inherited from Capita when it took administration in-house for delayed payments to members.

The Pensions Advisory Service (TPAS) is trialling a financial capability tool to help prepare for its future role as a provider of free guidance to savers.

The Financial Conduct Authority (FCA) is ready to relax regulation to encourage technological innovation in the pensions industry and other financial services.

MyCSP has admitted it is experiencing problems with delayed payments after transferring its admin in-house and shifting its 1.5 million members onto a single administration system.

PP looks at whether advances in IT are helping or hindering trustees.

Cartwright Group has adopted Procentia's Intellipen platform for its pension administration in a move to help clients access information.

Transferring data in the pensions industry is fraught with difficulties and MyCSP knows this.

Jelf Employee Benefits has extended its auto-enrolment service for small companies to incorporate other benefits including healthcare, group risk and management liability insurance.