Airways Pension Scheme (APS) members were sometimes hostile and intimidating towards trustees and advisers over pension increases, the scheme actuary has recalled during a landmark High Court case.
Earlier this year the Pensions Ombudsman said it would participate in appeals against its decisions where there was public need. As the first case where the PO has participated has been decided, Helen Morrissey asks what can be expected
Amending scheme rules to allow for discretionary increases provided an "elegant solution" to the indexation debate, according to the Airways Pension Scheme's (APS) leading counsel.
A pensioner who was overpaid by his scheme must repay the excess benefits from six years prior to a complaint to The Pensions Ombudsman (TPO), the High Court has ruled.
The Pensions Ombudsman will participate in more appeals where there is a wider public interest, but how far will the service go? James Phillips reports
The Pensions Ombudsman Service will be renamed The Pensions Ombudsman (TPO) on 1 September.
The Pensions Ombudsman (PO) Service has confirmed it will participate in appeals against its own determinations as it seeks to take a more interventionist approach.
Pensions ombudsman Anthony Arter talks to Professional Pensions about what schemes can do to help resolve disputes more quickly.
The Pensions Ombudsman (PO) has backed Royal London's decision to allow a scheme member to transfer £112,542 into another fund.
Freedom and choice has helped fuel an 18% increase in complaints to the Pensions Ombudsman (PO) over the last year, according to its annual report and accounts.