Pensions Action Group

The arrival of auto-enrolment has made the industry focus on communications. Providing clear information to new savers is seen by many as essential to the success of the legislation.

Almost 4,000 members of the Financial Assistance Scheme have had their benefits reduced after overpayments resulting from administrative errors.

The industry is failing to inspire confidence in pensions according to research from PP that found seven out of ten professionals believe it is not doing enough to restore trust.

The Pensions Action Group supports Lord McFall's conclusions but said its members had already lived by many of his recommendations and still financially lost out.