Kim Gubler says it is time that schemes and administrators reassess SLAs and look at what real people need from their pension schemes and when
The Pensions Administration Standards Association's Margaret Snowdon won the coveted Pensions Woman of the Year award. She tells Stephanie Baxter about lessons she has learned along the way.
Partner Insight: Members' evolving needs and expectations are driving changes in scheme administration. As the pensions landscape inevitably continues to change, how will your scheme's approach need to develop to keep pace?
Partner Insight: Increasingly from a scheme perspective, keeping up with routine administration demands is only half of the challenge.
Partner Insight: Member engagement with pension schemes is increasing, giving administrators ever more interactions to deal with. In this article, Aon looks at the increase in requests relating to scheme transfers.
Partner Insight: In recent years, pensions administrators have seen scheme member engagement increase significantly. The advent of pension freedoms in 2015 and the increased choices faced by members have led to a sea-change in the levels and types of...
The pensions landscape is full of change and opportunity, says a wide-ranging report. James Phillips explores some of the views on the changes afoot.
Secretary of state for work and pensions Esther McVey may end the government's involvement in the pensions dashboard project, according to reports.
Changing third-party administrators can cause all sorts of issues, including loss of data. Michael Klimes looks at examples of poor transitions and asks if it is a widespread problem
The prototype of the pensions dashboard was unveiled in April. Charlotte Moore looks at the project to create dashboards and assesses some of the challenges yet to come
Data standards to be set on Wednesday
This week's top stories include coverage of a proposal to merge Royal Mail defined benefit and defined contribution members into a risk-sharing scheme.
Barnett Waddingham is the latest organisation to receive top-tier accreditation from the Pensions Administration Standards Association (PASA).
The industry has expressed surprise at the number of defined contribution (DC) plans failing to complete their scheme returns on time.
The Pensions Administration Standards Organisation (PASA) has announced a month-long campaign calling on the industry to raise administration standards.
Lothian Pension Fund and Allen & Overy have joined the Pensions Administration Standards Association (PASA), taking its member representation to 11 million.
The Pensions Regulator (TPR) has today released its updated defined contribution (DC) code of practice, as well as six guides on complying with legal obligations.
Tributes have poured in on social media for ITM director John Broker who has sadly passed away.
Penny pinching could lead to costly mistakes
PP looks at whether advances in IT are helping or hindering trustees.
The transfer of more powers from Westminster to Holyrood would cause a divergence in pension regulation across the UK, the Pensions Administration Standards Association (PASA) has warned.
Michael Mann has been appointed as director of operations at B&CE's master trust the People's Pension.
The Pensions Administration Standards Association (PASA) is negotiating lower risk insurance premiums with a number of insurers on behalf trustees.
The Pensions Administration Standards Association (PASA) is working on a new code of conduct for 2014 which will be focussed on the management and reporting of errors.