Admin / Technology

Schemes are failing to communicate effectively with members because of an obsession with the latest technology and social media, warns Shilling.

The Pensions Regulator has published a five-step guide to help trustees of smaller schemes raise administration standards.

EUROPE - KAS Bank has developed an app for the iPad which enables pension fund managers, trustees, sponsors and fund administrators to access up-to-date fund data at any time and from any location.

Saint-Gobain has re-appointed Mercer to provide third-party administration services for its £2.2bn UK defined benefit pension scheme for the next seven years.

Major changes to workplace pension provision due in the UK over the next two years are prompting schemes to overhaul their administration, Aon Hewitt says.

Massive exit fees and data transfer restrictions are making it difficult for schemes to switch administration provider, industry figures say.

The Pensions Regulator will maintain its focus on administration to ensure providers do not ‘dip their headlights', the watchdog says.

Poor data quality is viewed as the top administration risk faced by trustees, with preparation for auto-enrolment also high on the list, according to a poll of delegates.

The National Insurance Scheme for the Pensions Industry needs greater resources to deal with its workload, Barnett Waddingham associate Robert Wakefield says.

NEST may have wider implications for the pensions landscape than intended, leading to the development of common standards and changing pricing structures, delegates heard.