Admin / Technology

Service levels of administration providers must be measured to ensure schemes are delivering for their members, says MNPA managing director Sue Applegarth.

HS Admin has retained 30 out of 31 clients since it was bought from Aegon by Goddard Perry in October last year.

Regulation amendments that require scheme administrators to provide individuals' National Insurance numbers to HM Revenue & Customs could go "horribly wrong", a lawyer warns.

The Pensions Management Institute has overhauled its Pensions Administration Qualifications to make them more flexible and up-to-date.

Many employers are not prepared for auto-enrolment and remain dependant on paper-based processes to sign up new members, research shows.

Trustees and providers need to do more to educate members to shop around for an annuity, experts say.

PP speaks to TPR executive director June Mulroy about admin

The government must give companies the information they need and stop moving the goalposts on auto-enrolment, according to one of the UK's biggest employers.

June Mulroy explains why the industry must get it right on admin

The Pensions Regulator and the National Insurance Services to the Pensions Industry have joined forces to help schemes bring down the cost and duration of winding up.