Admin / Technology

Sharp Electronics has appointed STC Pensions Management to administer its defined benefit pension plan.

The Financial Services Authority has fined HSBC Actuaries and Consultants £875,000 for having lost personal information of 1917 pension scheme members.

Profund Solutions has released version 9.7 of its P3 pension administration software.

A review into public sector pension overpayments totalling £90m discovered a "complex and fragmented administrative process" which was prone to errors, the national audit office says.

One-third of schemes are reviewing their administration outsourcing strategy in a bid to cut costs, Hewitt Associates says.

The Pensions Advisory Service has dealt with 10% more complaints in the past 12 months, however, queries concerning occupational schemes have dropped by 2%.

Punter Southall is set to outsource its pension administration software development and support services to Independent Transition Management in a deal that will see the transfer of 30 staff.

Clifton Melvin surveys the changing face of the internet and how it can help the pensions industry

Communication is a big beneficiary of the relentless advance of technology. Spicing up the pensions message with user-friendly technology is vital to engage the attention of an apathetic workforce, says Christine Senior

Some 97% of pension schemes achieved or exceeded their administration service targets over the past year, a Capita Hartshead survey reveals.