One-third of schemes are reviewing their administration outsourcing strategy in a bid to cut costs, Hewitt Associates says.
The Pensions Advisory Service has dealt with 10% more complaints in the past 12 months, however, queries concerning occupational schemes have dropped by 2%.
Punter Southall is set to outsource its pension administration software development and support services to Independent Transition Management in a deal that will see the transfer of 30 staff.
Clifton Melvin surveys the changing face of the internet and how it can help the pensions industry
Communication is a big beneficiary of the relentless advance of technology. Spicing up the pensions message with user-friendly technology is vital to engage the attention of an apathetic workforce, says Christine Senior
Some 97% of pension schemes achieved or exceeded their administration service targets over the past year, a Capita Hartshead survey reveals.
Sensitive data of 109,000 Pensions Trust members contained in a laptop stolen from software provider NorthgateArinso was unencrypted, PP has learned.
A laptop containing the unencrypted personal data of 109,000 Pensions Trust members has been stolen from software provider NorthgateArinso.
A firm dedicated to switching legacy assets, from products such as traditional pension schemes, to wrap platforms is to launch next month.
The number of people requesting retirement quotes in defined contribution pension schemes has almost doubled within a year, latest data from Aon Consulting.