The Pensions Advisory Service has dealt with 10% more complaints in the past 12 months, however, queries concerning occupational schemes have dropped by 2%.
The body's annual review - Advising on pensions: a review of activities 08/09 - revealed the biggest single cause of the rise in complaints was poor administration, with increases in both delays an...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
In just a few clicks you can start your free Professional Pensions Lite membership for 12 months, providing you access to:
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders
