Admin / Technology

Dairy producer Adams Foods has appointed Punter Southall to provide administration support to its pension scheme as it outsources for the first time.

Last week saw the long-awaited publication of the Pensions Administration Standards Association's (PASA) code of conduct for provider transfers.

The Pensions Administration Standards Association (PASA) has published its code of conduct on administrator provider transfers in hope of ironing out issues in the industry.

Trustees and schemes are at risk of significant problems because administrators are withholding information, according to advisers.

Shilling Communication has hired three technology specialists in order to boost its digital offering.

Contributors were sceptical as to whether social media could provide information to improve scheme governance. Although more than three out of ten thought it unwise to ignore this data, almost half of contributors thought trustees should do just that....

The number of scheme members contacting call centres for information about their pensions has grown significantly over the last year, says Equiniti Paymaster.

The Pension Protection Fund (PPF) has taking a significant step to bringing member services in-house, awarding a ten-year contract to administration software provider Civica.

More than two thirds of respondents believe the cost of equalising guaranteed minimum pensions (GMPs) will exceed the monetary risks posed.

Most Buzz respondents were fairly relaxed over the exit fees charged by some third party administrators (TPAs). Although 28% of contributors said these were impeding trustees who wanted to switch providers, 34% said this was not the case.