Admin / Technology

Time-focused service level agreements struck between trustees and third party administrators are too narrow and lead to the wrong focus for members, experts warn.

Respondents were not certain whether the Pension Protection Fund's expectations were affecting administration standards, or whether this was such a bad thing anyway.

Trustees' focus on maintaining service level agreements for transfers is hampering efforts to detect and stop pensions liberation scams, administrators warn.

The West Midlands Pension Fund has launched an online portal for its members and employers which provides secure access to its Local Government Pension Scheme records.

The University of Leicester pension scheme has chosen Aon Hewitt to provide actuarial advice, administration and other general services.

Mobile retailer Phones 4u has chosen Staffcare as its auto-enrolment software provider.

Premier has launched an online service to help scheme members make more well-informed decisions at retirement.

Teesside Pension Fund has appointed Aon Hewitt as its actuarial adviser.

Complex scheme structures do not cause higher administration costs, research from CEM Benchmarking shows.

Punter Southall is joining PensionChair as an actuarial and administration technical partner.