Almost one in eight calls to Fidelity's Retirement Service in October was from people enquiring about how to use their defined benefit (DB) pots following the April pension freedoms.
A European ruling could force trustees to take radical action on how they transfer member data finds Michael Klimes
DB schemes take 'up to three months' to respond
Emma Martin highlights the top five issues for trustees of defined contribution schemes.
A service to help people keep track of their pension pots will be developed over the next couple of years by ecommerce firm Origo.
A mandatory requirement on providers to use Origo's Options Transfers service is among the suggestions for improving the efficiency of pension transfers.
Helen Morrissey says a recent Ombudsman decision has big implications for trustees carrying out transfers.
Time for administrators to speak up
Michael Klimes examines whether attempts to grease the wheels of pension transfers will succeed