DB schemes' 'slow' response time delaying pension transfers

DB schemes take 'up to three months' to respond

Jenna Towler
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Members who request information on their assets in defined benefit (DB) schemes are being forced to wait up to three months for the facts, Portal Financial has said.

The at-retirement adviser said defined contribution (DC) savers were waiting for about five weeks for information. Its analysis covered 12,852 requests for information made by Portal Financial o...

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