United Kingdom

UK - Financial services companies, such as insurance and pensions providers, which sell primarily through intermediaries have been identified as the worst performers when it comes to customer services and complaint handling, according to a recent survey...

UK - Sanlam Financial Services,the financial advisory and investment management group, has acquired Hichens, Harrison & Co, one of the oldest independent stockbrokers operating in the City of London.

UK - Research from the Pensions Policy Institute (PPI) has argued that people making average contributions to an occupational pension scheme may have to work until 72 to have a two-thirds of salary retirement income.

UK - Watson Wyatt has boosted its account management strength with the appointment of Paola Bradley.

UK - Pension funds are making more use of residential property to keep a check on increasing wage-led liabilities, industry experts claim.

UK - William M Mercer is organising the following courses and seminars over the next few months:

UK - FutureOrg, the public sector organisation due to take over from the UK's 10 regional art boards, has outsourced its pension fund services to the £4.7bn West Yorkshire Pension Fund (WYPF).

UK - Almost a third of trustees are choosing inappropriate investment options for defined contribution schemes, a leading consultant claims.

UK - The National Association of Pension Funds has welcomed the current trend by fund managers to appoint engagement specialists.

UK - Aqera's Business Review System (BRS), the first commercially available online system designed to help stamp out the mis-selling of financial products, has passed a series of tests by compliance professionals, according to Aqera.