The Pensions Administration Standards Association (PASA) will set up a mediation service to help schemes resolve issues when changing third-party administrator (TPA), PP can reveal.
The industry body is concerned about inconsistent standards in the area of service transfers and expects to publish details of the project via a formal launch in January 2018. The service will be voluntary,...
This week's top stories included Cardano announcing plans to acquire Now Pensions from a Dutch pension fund later this year.
Royal Bank of Scotland (RBS) faces a £102m impact on liabilities as a result of equalising guaranteed minimum pensions (GMPs), according to its annual results.
Malcolm Mclean says getting the channels of communication right and engaging more openly is a good starting point