Peter Roos says consolidation will necessitate a period of investment in software and admin
Deal with unnamed client both deepens and extends the relationship
Trafalgar House says sector needs ‘minimum standards not maximum complexity’
Pensions administration provider will apply services to support LGPS funds on a range of optimisation projects
Many using technology for low-risk operational tasks
Statement apologises that members are not getting the service they deserve
TPA says it is sorry for ‘delays and frustration’ and sets out how it is putting things right
Second of three parts of guidance looks at planning the digital transformation journey
Isio's Girish Menezes says AI’s true value lies in helping schemes deliver for members at the moments that matter
LCP says advances in technology will ‘revolutionise’ member engagement