Capita starts AE at home

Taha Lokhandwala talks to Robin Hames about Capita Group’s AE journey

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Capita Group, one of the country's largest outsourced services providers, started out in the early 1980s with two people and big ideas.

In a course of organic growth and rampant acquisition, it had grown to over 8,000 employees at the start of the millennium. Today, with more than 40,000 staff, it accounts for over a quarter of the...

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