The Big Interview: Zurich head of UK pensions Gillian Mitchell

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Emma Dunkley talks to Zurich Financial Services head of UK pensions Gillian Mitchell about simplifying administration for a more efficient and member-friendly process

Emma Dunkley: How did you achieve straight-through processing in your new data and administration system? Gillian Mitchell: It all started back in early 2008. We were like everyone else in the ...

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