Image:
Anthony Arter
Anthony Arter departed The Pensions Ombudsman (TPO) last month after ten years at the organisation. Holly Roach speaks to him about resource challenges, the body’s “colossal” increase in cases and making the organisation more efficient for the future.
The pensions industry is in the middle of an ongoing programme of change with the aim being, largely, to improve member outcomes. Always present is TPO which strives to resolve complaints, speed up...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
In just a few clicks you can start your free Professional Pensions Lite membership for 12 months, providing you access to:
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders
Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here
