The industry will fail to increase member engagement unless pensions professionals understand the difference between disclosure and communication, says Society of Pension Consultants chairman Roger Mattingly.
Speaking at the society's annual dinner on Wednesday, Mattingly said: "Disclosure is iTunes' 56 pages of legal terms and conditions but we would struggle to find anybody in the UK let alone this ro...
To continue reading this article...
Join Professional Pensions
- Unlimited access to real-time news, analysis and opinion from the industry
- Receive our in-depth monthly magazine in either print or digital format
- Access our Sustainable Investment Hub covering news and opinion from thought leaders in the ESG space
- Receive important and breaking news stories selected by the Editors in our daily newsletter
- Hear from industry experts and other forward-thinking leaders
- Receive a monthly members-only newsletter with exclusive opinion pieces from leading industry experts and a feature from the magazine in advance of its release date