Ombudsman orders Abbey Life to pay £10,000 for GAR omission

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The Pensions Ombudsman has ordered Abbey Life to pay almost £10,000 to a member for failing to inform her that she had a guaranteed annuity rate (GAR).

The claimant, Mrs Godfrey, joined the scheme – run by Paine Webber International (UK) in 1978 and contributed to it for two years. On retiring in 2004, Godfrey says she was not issued with a ret...

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