FSA fines TPA £525,000 for customer document failings

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A THIRD party administrator has been fined £525,000 for failures in its systems and controls for producing and issuing documents to life and pensions policyholders.

Liberata Financial Services was fined by the Financial Services Authority for failing to produce and issue documentation to 30,000 of its 1.3 million policyholders, of which 161 suffered financial ...

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