Ombudsman 'unsettled' by staff changes

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Staff at the Pensions Ombudsman were forced to choose between remaining in their jobs or moving to the Department for Work and Pensions creating an "unsettling" environment, the supervisory body's annual report reveals.

The report highlights a £145,000 underspend in the ombudsman's books largely due to lower staff costs, meaning it "did more - with less". The report shows the working environment was thrown into...

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