Contradictory rulings from the Pensions Ombudsman will leave trustees uncertain how to handle member complaints about errors in their benefit statements, lawyers warn.
Two cases in particular have thrown into question the Ombudsman's stance on whether the responsibility for catching errors lies with trustees or members. In one case in June, Mr Bore was provide...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
In just a few clicks you can start your free Professional Pensions Lite membership for 12 months, providing you access to:
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders
Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here
