Phoenix tops FOS pension complaints; Friends Life WL loses half of cases

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The Financial Ombudsman Service (FOS) received more complaints about Phoenix Life than any other life and pensions provider in the six months to 30 June 2013.

Data released by the FOS shows Phoenix was the subject 364 life and pensions complaints, while Aviva was a close second with 362. Consumers complained about Prudential 309 times, followed by Leg...

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